Returns & Exchanges
At NIDA, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, you may return unopened and unused products within 30 days of delivery.
Initiate Your Request
Log into your NIDA account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.
Pack Your Items
Carefully place the unused products in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
Ship It Back
Affix the prepaid shipping label provided in your email to the outside of your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, a refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing